Help centre
How can we help?
Straight answers for organisers, attendees and sponsors.
For organisers
Getting started
Create your organisation and your first event.
Tickets and checkout
Ticket types, payouts, refunds and fees.
Event pages
Templates, branding, sections and domains.
Check-in
Scanning, offline mode and door staff.
Using your AI
Connect Claude or ChatGPT and stay in control.
Sponsors
Sponsor pages, reports and lead capture.
For attendees
For attendees
Your tickets, your card, your connections.
Privacy and data
GDPR, consent, export and deletion.
Billing
Still stuck?
Email us and a person will reply. Beta organisers get priority support.